At Parker Journeys, we are dedicated to ensuring that every customer enjoys a smooth and satisfactory shopping experience. Our refund and return policy outlines the conditions under which products can be returned or refunded.
You may request a return if:
The item you received is damaged, defective, or incorrect.
The product has not been used and is in its original packaging with all tags and accessories included.
Requests for return must be made within 7 days of receiving the item.
To initiate a return:
Contact our team at [email protected] with your order details, reason for return, and any relevant photos (if the product is damaged or incorrect).
Our team will review your request and provide instructions for the return process.
Once approved, please return the product as per the given instructions.
After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed using the cash on delivery refund method.
Refunds are typically issued within 7–10 business days after the return is received and verified.
Certain products are not eligible for return or refund, including:
Items damaged due to misuse or negligence.
Products returned without original packaging or missing parts.
Items marked as final sale.
If you receive a defective or incorrect product, you may request an exchange instead of a refund. The replacement will be shipped once the returned product is received and verified.
For any refund or return inquiries, please reach out to our support team:
📧 [email protected]
